Reports to: Restaurant Manager
Summary of Position:
Welcome and warmly greet guests on arrival. Manage the efficient and timely seating of our guests to a table that best serves their wishes.
Duties & Responsibilities:
Warmly and graciously greet all guests upon arrival.
When possible, open the front door for guests entering or leaving the restaurant.
When immediate seating is limited, record guest names and number of people in a party. Negotiate final pricing, prepare contracts and secure customer signatures.
Call out name and number of a party when tables become available.
Provide guests with an estimated waiting time.
Accommodate special seating requests for guests whenever possible.
Seat guest guests based on guest preferences and balancing of customer flow in service stations.
Upon seating, offer guests a menu and inform them of their server’s name. Inspect table for proper presentation and completeness.
Relay messages to servers and bus persons as needed.
Thank the guests as they leave and invite them to return.
No previous restaurant experience required.
Be able to work in a standing position for long periods of time (up to 5 hours).
Be able to communicate clearly and effectively in the predominant language(s) of our guests.
Must have exceptional grooming habits.